Problem Solving And Decision Making

Indecisiveness creates inefficiency and over-reliance upon key individuals. Empowering a workforce to take ownership and action means removing barriers to their decision-making. Success is about more than just changing processes or authority levels, it means helping staff with a framework for making decisions and building the confidence to act.

Problem Solving and Decision Making is one of our ready-to-tailor courses with a strong pragmatic focus. Workshops can be delivered as is, or act as a time and cost-efficient starting point for developing personalised learning for your organisation.

Course Details

You want dynamic staff who solve problems, people who solve problems and make decisions (two sides of the same coin). This interactive workshop provides tools for making decisions and ideas to encourage creative thinking.

  • The seven I’s of solving problems and making decisions
  • Convergent and divergent thinking
  • How to unlock creativity in idea generation
  • Identify and overcome barriers to making decisions
  • Decision making styles
  • Structured ways to make decisions, including when to involve others


Half day (4 hours) workshop delivered virtually. For more experienced decision makers looking for advanced support, we recommend our Decision Making Group Coaching Sessions.

Foster creativity and create a workforce of confident decision makers.

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