The most effective managers know how to get the best out of their teams. They know how to manage performance. Yet in some organisations, performance management is synonymous with under-performance. You will have heard something like the phrase “If you’re not careful they’ll performance manage you” at some point during your career about someone in your area.
We want to turn that around. In truth, the most successful organisations apply the principles of performance management to every member of staff. Effective performance is about focusing your team on the most important work, developing staff to succeed, and motivating them to keep them inspired. Doesn’t that sound like something that should be available to all staff?
Management guru Ken Blanchard reported that effective performance management leads to better business results (improved staff retention, higher customer satisfaction, better staff engagement and higher profits). Our performance management training courses help you to secure these benefits for your organisation.
Whether your organisation runs an appraisal system or you have more regular performance conversations, our skills training will help your managers to get the most out of these discussions.
Looking for something more in-depth? See our Crucial Conversations in Practice leadership programme.